Well after 20-25 min chatting with factors customer service & asking for a supervisor
They have horrible customer service, almost can’t type in English (on line chat)
I asked about the 2 “free” add ons that were all sold out when I joined as a new member & was unable to receive as promised
Kept being told you have 5 weeks to add them, should have done it earlier
Asked how I could have added them earlier when I just joined and they were sold out
Around and around, supervisor came on line and said the same thing
I know they were trying to get me to shut up and color but by now it’s a matter of principle
Another 5 min of so you want to cancel but it’s to late to cancel so I had to ask who said I wanted to cancel
Another cut and paste response and no higher supervisor exists
Here let me do your job for you, I’m sorry sir, I will make a note you get 4 free items next box since they were all sold out when you joined…….
They can’t do that…….
Ended up with $50 credit…..but can’t be combined with the discount plan I’m on…so have to wait…….
Fuck me running
They have horrible customer service, almost can’t type in English (on line chat)
I asked about the 2 “free” add ons that were all sold out when I joined as a new member & was unable to receive as promised
Kept being told you have 5 weeks to add them, should have done it earlier
Asked how I could have added them earlier when I just joined and they were sold out
Around and around, supervisor came on line and said the same thing
I know they were trying to get me to shut up and color but by now it’s a matter of principle
Another 5 min of so you want to cancel but it’s to late to cancel so I had to ask who said I wanted to cancel
Another cut and paste response and no higher supervisor exists
Here let me do your job for you, I’m sorry sir, I will make a note you get 4 free items next box since they were all sold out when you joined…….
They can’t do that…….
Ended up with $50 credit…..but can’t be combined with the discount plan I’m on…so have to wait…….
Fuck me running
