Had a order with them for over a month & no answer to any e mail or even phone calls
Finally e mailed the owner and said I have to have the ammo by Tuesday the 1st or I’ll cancel the order due to being out of town (his info posted on web page) and shockingly got a reply saying the ammo would be shipped last Friday & the owner replied & said the same thing (last Thursday)
Ammo shipped SUNDAY according to tracking number I received Friday….
However ammo is now scheduled to arrive Thursday
When we will be out of town for a family funeral & no response from e mails about this problem they created…..
I placed an order with Staccato not knowing about the funeral & when I found out sent their customer service a e mail asking the same thing…. They replied with hours & shipped the next day & yep I’ve already received the order….
2 different companies with 2 entirely different levels of customer service
Finally e mailed the owner and said I have to have the ammo by Tuesday the 1st or I’ll cancel the order due to being out of town (his info posted on web page) and shockingly got a reply saying the ammo would be shipped last Friday & the owner replied & said the same thing (last Thursday)
Ammo shipped SUNDAY according to tracking number I received Friday….
However ammo is now scheduled to arrive Thursday
When we will be out of town for a family funeral & no response from e mails about this problem they created…..
I placed an order with Staccato not knowing about the funeral & when I found out sent their customer service a e mail asking the same thing…. They replied with hours & shipped the next day & yep I’ve already received the order….
2 different companies with 2 entirely different levels of customer service
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